Delivery

Payment Method

We accept Visa, MasterCard, Maestro and JCB though World Pay.

Item Availability

Available original works of art will be despatched within 5 working days (excluding illness or holidays). This allows time for bespoke packing to be made.

Please email ideas@sarasherwood.co.uk to discuss delivery options as many customers collect from studio in Essex or City of London, Fenchurch Street by appointment.

Bags, Scarves, paper prints and canvas prints are all made to order. The lead times are shown on the website and are confirmed at time of order.

Commissions are made to order and the lead time varies depending on the amount of orders waiting, typically 3-8 weeks. Sometimes this is longer. This is a creative process and you will be kept informed of progress.

If you order a few items, they may arrive in separate packages.

Delivery / Collection Methods

Most orders are collected from studio or at an event by arrangement. Many orders are shipped to central London and home counties by taxi courier, prices on request, please supply postcode. We also use DHL worldwide postal service through a third party Logicsticks and smaller work via Royal Mail Special next day delivery. Order tracking information will be emailed on despatch on order spend over £100.

Where We Deliver

Sara Sherwood Art delivers products to a wide variety of countries. However, due to the courier relationships we have in place, we cannot guarantee that all our products can be delivered to all countries. You will be informed if we cannot fulfil your order after you specify your delivery address in the checkout process.

Our charges (International Shipping)

Simply email your full postal address for a quotation. Add your item to your basket and the exact calculated delivery charge can be paid for separately when the collection or delivery method is agreed. To secure the product select the quote for shipping option and your order will be processed without delivery charges. We can then invoice them under separate cover later. Delivery prices exclude any local duties and taxes that may be payable by the customer on delivery.

P.O. Boxes

Unfortunately, we are unable to deliver to P.O. Boxes.

Taxes

Sara Sherwood is not VAT registered, therefore VAT is not added to any products.

Duty

Customers receiving goods outside United Kingdom may be liable for duty charges levied in their own country. If this happens, it is a matter between you and your local customs agency. You are responsible for any duty owed.

Cancelling An Order

You can cancel your order at any time prior to dispatch. Simply send us an email at ideas@sarasherwood.co.uk, including your product reference number or details.